Privacy Policy and Data Use

Welcome to the privacy policy for Lorivaxenta. We respect your privacy and explain below how your information is collected, processed, and protected under South African POPIA and GDPR.

Information We Collect

We process only what is needed to provide effective service and site improvements.

• Personal details submitted through inquiry or consultation forms, such as name, email, city, and phone number.
• Website usage information (cookies, page views, device data, analytics for site optimization).
• Communications exchanged relating to your inquiry, support, or related project.
• Any files or documents you may choose to provide for project scoping.

How We Use Your Information

Collected data supports service delivery, improves products, and ensures secure communication.

• To reply to inquiries and project requests, providing relevant solutions or updates.
• To optimize our website and services through data review and analytics.
• To monitor site security, compliance, and detect misuse or threats.
• To meet legal and contractual obligations for business operations.

Legal Basis for Data Use

Our processing is grounded in POPIA, GDPR, and client consent.

We collect and use data with your consent, to perform contracts, and for our legitimate business interests (analytics, security, improvement).

Sharing & Disclosure

We avoid unnecessary data sharing and do not sell your information.

• Data may be shared with relevant team members or service providers strictly for project delivery and support.
• Third parties are used for secure hosting and analytics, with contractual data protection in place.
• If required by law (e.g. POPIA, GDPR), we may share limited information with regulators or legal entities.

Data Security

We employ reasonable technical, physical, and administrative safeguards to protect your data from unauthorized access, loss, or disclosure. Standards are regularly reviewed in accordance with South African and international requirements.

Your Rights

You retain control—request access, correction, or deletion of your data at any time.

• The right to access your stored personal data on request.
• The right to correct or remove personal data if inaccurate.
• The right to object to some types of processing for marketing or analytics.
• The right to withdraw consent and request erasure, unless prohibited by law.

Cookies & Tracking

Cookies help analyze site use and remember user preferences. For further details, visit our cookie policy.

See Cookie Policy See Cookie Policy

Contact Us

Questions about privacy? Contact our data officer for details or to exercise your data rights.

Updates to Privacy Policy

Occasionally, policy details may be updated. Notices will appear on the site when significant changes are made.